Responsible Gaming Policy

Our Commitment to Player Protection

Ripper Casino operates under a framework that prioritises player welfare alongside entertainment. We are obligated to provide a safe gambling environment and to intervene when signs of problematic behaviour are identified.

Our approach is built on three principles:

• Informed access — players must understand the risks before and during participation
• Practical tools — self-management options are available at all times without restriction
• Timely intervention — our team monitors for behavioural indicators of harm

We do not treat responsible gaming as a formality. These obligations are embedded in our operational procedures.

Player Eligibility and Age Verification

No person under the age of 18 may hold an account or participate in any gambling activity at Ripper Casino. This requirement is non-negotiable and is enforced through mandatory identity verification at registration.

Australian law prohibits gambling by minors. Ripper Casino complies with these requirements by collecting and verifying government-issued identification before account activation. Where verification cannot be completed, account access is suspended until documentation is provided and confirmed.

If you suspect a minor has accessed your account, you are required to contact our support team immediately.

Self-Assessment and Problem Gambling Indicators

Ripper Casino provides a voluntary self-assessment tool to help players evaluate their gambling behaviour. Completing this assessment does not trigger any account restriction unless the player requests one.

Common indicators of problematic gambling include:

• Spending more than intended on a consistent basis
• Gambling to recover previous losses
• Neglecting financial, work, or personal responsibilities due to gambling
• Feeling distress when unable to gamble
• Concealing gambling activity from family or close contacts

If several of these indicators apply to your situation, we recommend using the account management tools described in Section 4.

Account Management Tools

Ripper Casino provides the following tools, accessible through your account settings or by contacting support:

4.1 Deposit Limits

Players may set daily, weekly, or monthly deposit limits. Once a limit is applied, it takes effect immediately. Requests to increase an existing limit are subject to a 7-day cooling-off period before the change is processed.

4.2 Session Time Limits

A maximum session duration can be configured to restrict continuous play. When the limit is reached, the session ends automatically.

4.3 Reality Checks

Players may activate periodic notifications during active sessions. These reminders display elapsed time and session spend at user-defined intervals.

4.4 Self-Exclusion

Players may request a self-exclusion period of 6 months, 1 year, 2 years, or permanent exclusion. During the exclusion period:

• Account access is fully suspended
• Marketing communications are stopped
• Reactivation requests submitted before the exclusion period ends will not be processed

Permanent self-exclusion cannot be reversed under any circumstances.

4.5 Cooling-Off Period

A short-term break of 24 hours, 7 days, or 30 days may be applied to an account. This differs from self-exclusion in that no further action is required to resume play once the period concludes.

Underage Gambling Prevention

Players who share devices with minors are advised to use password protection and account lock features to prevent unauthorised access. Ripper Casino does not direct marketing content toward individuals under 18 and filters its communications against age-restricted audiences.

Support and Assistance

Players experiencing difficulties are encouraged to seek support. Australian-based services that provide free, confidential assistance include:

• Gambling Help Online — 1800 858 858 (24 hours)
• Lifeline Australia — 13 11 14
• Beyond Blue — 1300 22 4636

Ripper Casino support staff are trained to refer players to appropriate external services when account-level tools are insufficient.

Staff Training and Obligations

All Ripper Casino staff who interact with players receive responsible gambling training. This includes identifying signs of harm, applying account restrictions upon request, and escalating cases where player safety may be at risk. Staff are not permitted to discourage a player from using any responsible gaming tool.

Policy Review

This Responsible Gaming Policy is reviewed annually. Any material changes are communicated to registered players via email prior to implementation. Continued use of Ripper Casino following notification of changes constitutes acceptance of the revised policy.